Metropolitan Boston Real Estate Testimonials

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Alex helped me buy a home in Wilmington and the whole process was incredibly easy even through a pandemic.

He is communicative and easy-going and it's abundantly clear that Alex wants to find you a home that you feel comfortable in. He also has great contacts that will make mortgage planning and closing a breeze. I would definitely recommend working with Alex.

Tim Hayes

Roy is thorough, professional, knowledgeable and genuinely cares.

Roy helped me through every step of the transactions, and was responsive and patient no matter when I reached out. I cannot recommend him highly enough whether you’re buying or selling.

Naomi Zabot

I rarely review services, but this is an exception.

As a first-time homebuyer, I had no idea how the mortgage process worked. Thomas patiently guided me through the entire process, from finding the home to showing, bidding, negotiating, and closing. He also protected my interests and kept my wife, and I informed throughout the process. It’s an understatement to say how excellent Thomas was during this deal. Thomas demonstrated the value of working with a dedicated real estate agent when purchasing a home. Thomas went above and beyond to make my life easier and less stressful while dealing with the problematic parts himself. In my perspective, I chose the house, bid on it, won the bidding, signed documents, and waited. On the other hand, Thomas kept everyone accountable, resolved issues and timelines, and was respectful and thoughtful of my needs. Thomas is your go-to if you’re interested in having a dedicated five-star premium service. Now I'm a first-time homeowner!

Gabe de Mattos

I was roughly looking for a condo for 6 months with a different realtor.

But things didn’t work out that’s when I was recommended Alex by a friend. With Alex I finally started seeing some potential condos. He understood my budget and the type of condo I was looking for. It was so much easier to communicate with him and he responded questions pretty quickly. Within few weeks of working with him I bought my first condo. Alex also worked really well with my mortgage officer and the lawyer. He was very knowledgeable and experienced and guided me through a lot of things as this was my first time buying a home. I’m really happy that I found him as my realtor and will be using him for my future homes. Definitely recommend if you’re serious about buying a home and getting things done!

Lisha Lee

After starting my search for a new home, I met with several other agents, but none of them clicked like Alex did.

Alex made the entire home purchase process a breeze. His communication is excellent, and always made himself available. He is very kind, and an excellent negotiator at the same time. I am so glad Alex was on my team during this challenging process. I wholeheartedly recommend Alex for any home purchase or sale.

Erdem Aksu

Gretchen replied to any email or text within just a few minutes, and did not mind the array of random questions we would have throughout the process.

She also was great at negotiating with our buyers and sellers, stayed on top of communicating with our lawyer, loan officer, and telling us everything we needed to do well ahead of time. And she is fun and friendly!

Brendan Collins

You will not find a better real estate agent than Gretchen.

As first time home buyers, she gave us so much insight on the market and the entire home buying process. At the end, we were super happy and confident with our purchase. Would highly recommend her to anyone looking to buy or sell property and we are very excited to work with her again!

Ancel Hernandez

Alex was an absolute pleasure to work with.

As first-time home buyers, he made the process very straightforward and provided additional resources to his own wealth of knowledge that helped make everything very easy to understand. With this being such a huge investment, it was reassuring having an advocate in our corner who listened to what we were looking for and handled the whole transaction with our best interests. I highly recommend Alex to help guide you to your future home!

Janine P.

Alex was super eager to help me find an excellent rental in the Somerville/Cambridge area.

He was very responsive and referred me to some great listings. When I did decide on a place, Alex was able to convince the landlord to split the broker's fee with me so it would fit better into my budget. I would certainly recommend Alex to anyone looking to rent or buy in the city.

Kyle MacKenzie

We are very grateful Alex was our realtor – he guided us through our first home-buying process.

Alex has a wonderful, calm disposition, with a great sense of humor and respect for your individual needs. Beyond that, he is an expert on the nuts and bolts of home structures (critical with older Massachusetts homes), and market values. He is familiar with all of the greater Boston area, and beyond, and will make sure to find you the right location and home. Alex made sure we won the bid for our dream home through his masterful negotiation and relationship skills. I have already recommended Alex to a couple of close friends, and would work with him again in a heartbeat.

Kim H.

Gretchen was fantastic from start to finish!

She expertly steered us through the tricky process of both selling a multi-family and purchasing a single family in quick succession in an incredibly aggressive market. She was highly responsive, had a deep understanding of the local market conditions, and really shone in her ability to help us understand the process and strategize. Most impressively, she managed to orchestrate our purchase to meet an extremely tight deadline (one month from first seeing the property until closing on it!). We're incredibly happy with our new home, and couldn't have done it without her steady hand at the wheel. I'd highly recommend her to anyone, whether you're buying or selling!

Brian Gregory

Alex helped me buy my first place in Boston and could not have made the things any easier!

As a first time home buyer I had little knowledge of the home buying process and Alex walked me through each step explaining the ins and outs and making sure I understood everything and had all the necessary information. He consistently communicated with all parties involved (me, lender, lawyer, etc.) and helped to keep everything on track for a successful closing. I couldn't have asked for a more dedicated realtor. Alex really went above and beyond every step of the way!

Emma R.

Alex is very easy to work with because he is so professional and also super friendly.

When helping us buy a home, Alex was always proactive and responsive. He gave great price analysis, really thought about things from our perspective, and made sure our rights got protected. Alex is the best agent we have worked with!

Jie

Alex is accessible, personable, and honest.

Looking for a home is a stressful experience, but Alex is on your side and supportive each step of the way. He is intuitive to his clients perspectives and knows when to guide you and give you space. Thanks Alex!

Bethany Goldenberg

We wanted someone who understood the Chelsea área, and there is no one better than Roy.

Roy was helpful and honest at all points during our home search and was as excited as we were at every turn. We were confident that Roy was working hard on our behalf.

Hillary and Paul Metcalf

To call Alex a miracle worker would be an understatement.

Very accessible, enthusiastic about his job and helped my husband and I check the boxes on everything we needed in a new place. Cannot recommend his services enough if you are in need of a realtor in the Boston area!

Victoria P.

Exceptional knowledge of local markets.

Roy helped me to identify the right buyer, put a right price for property from the options presented. Walked me though the sales process, helped with the lawyer and close the transaction in no time.

Vitaly Pirotsky

When I first met with Alex Navarro, I told him no to waste his time because I was not interested in buying a new property.

However, he was patient and always available to answer any question I had. One day I showed him a property that I was interested in; within a month the property was mine. He and the people he works with made the process smooth. I will recommend Alex to my friends and family. He was very professional and approachable through out the process.

Marcos Tineo

My husband and I were first-time homebuyers in a historically competitive market.

Alex was the consummate professional who helped us every step of the way to find our new home. He is dedicated, knowledgeable, and just a genuinely kind and understanding person. Not only did he work hard for us to find homes to view every week, but he connected us with a fantastic team of professionals to help us with everything we needed to make the home buying process easy, and honestly, pretty fun! I cannot recommend Alex enough. Anyone considering buying or selling should reach out to him.

Julie Newman

Alex came recommended through a friend and my husband and I could not speak more highly of Alex.

He was incredibly thorough from the first conversation to close, listened to what we were looking for and worked hard to get us into showings. Alex was fully invested through our search including pointing out potential concerns with houses and walking us through the offer process. Any updates through the mortgage and legal process we're promptly relayed to us. I would (and have) recommend Alex's services for anyone doing a home search.

Danielle S.

Alex is absolutely wonderful.

He was so patient with our ever-changing minds and absolute cluelessness as homebuyers, and respectful yet optimistic when we got frustrated with the competitive market. He was upfront with us when we were being foolish or getting ahead of ourselves, but also never made us feel pressured. So responsive and so thorough, and always built a great rapport with the other folks involved in the process. We're so grateful to have had him as our realtor!

Victoria C.

Alex is super knowledgeable and proactive in assisting with a search for housing.

He was great at providing analyses for comparable properties, future value and bidding strategies.

Mike

Jon helped my husband and me buy our first house.

He was very knowledgeable about the area and about realities of buying a fixer-upper. He was always available when needed and was very flexible with scheduling meetings and showings. Definitely recommended!

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Roy helped me sell my condo in Chelsea, MA, and got a quick turnaround that I needed to purchase another property.

He is down to earth and highly professional. He keeps his word. He'll go to bat for you to get the best possible deal. He is looking out for his client at every step of the process, keeping you informed, reminding if needed, always making sure everything is moving forward and on target. I highly recommend Roy!!!

Susan Colson

I know people are skeptical of 5-star reviews but really Gretchen is that great.

She helped me close on my condo this past Spring. It was new construction so there were many starts and stops on when we would actually close. Gretchen was great in staying close the process and advocating for me. She is super responsive- any and all texts I sent her with questions she turned right back around to me. She is very knowledgeable about the process and was always able to give me a balanced answer to my questions even when they were answers I didn't want to hear :-). She really knows her stuff inside and out down to the littlest details and always explained the entire concept behind real estate terms I was seeking to understand. She respected my type A personality and desire to be an informed consumer. There were moments when I felt like I might lose it because of the stress (I mean this is the largest debt I will be taking on in my lifetime) and she was always calm and measured. I can't say enough good things about Gretchen. She came recommended to me and I have recommended her to so many other people.

Nicole Daley

Wes does a great job at taking your wants and needs into consideration as your realtor.

He takes the time to chat with you about properties in and around your budget that fit your requirements. Wes is great with communicating with you about viewings and scheduling. Best choice I made! Thank you Wes for finding me my humble abode!

Jamaal Bonnette

Our close friends recommended Alex and he could not have been more patient, understanding, and professional.

Besides the amazing hose we ended up buying, Alex was the best decision of the entire process. Throughout the search and purchase process, Alex was encouraging, positive and flexible. This was the first home my partner and I purchased together and Alex even navigated our varying preferences and wish lists with kindness and a whole lot of valuable insight. Ultimately we found the perfect home and we wouldn't have done anything differently.

John Hosmer

I had a very tall order with being long-distance and wanting in to a very fast moving rental market.

Thomas was extremely respectful of my time when I came up to Boston. He gave great advice on preparing my application materials beforehand so that when we found the place we were able to jump on it. There was no salesperson-speak about the places he sent me--we could be straightforward with each other and it didn't feel like I was evaluating pros and cons on my own. Would more than recommend.

Jack Warren

I cannot recommend Alex enough if you are looking to buy a home.

What could have been a very stressful and frustrating experience, was made productive and successful, especially in the market that 2021 presented, and all thanks to Alex. We became homeowners this year! We thought we were years away and are so glad we trusted in Alex and his team to get us there. We will continue to work with Alex in the future for any real estate needs we have. Thank you thank you thank you!

Tarah M.

I worked with Thomas for about 6 months prior to buying a condo.

Working with Thomas was an amazing experience I would wish for everyone. Thomas is super responsive and knowledgeable about his craft, and has multiple amazing connections he put me in contact with that helped with both my mortgage anything law related in regards to buying! Not only that but Thomas is not concerned with ensuring you buy a place as soon as possible, but rather that you buy a place *you* want. Thomas learns what you like in the houses or condos that you visit and ensures you are both getting the best place possible. He also asks all the questions that I wouldn't think to ask when touring a condo that really brings to light how valuable a location is! Can't reccomend working with Thomas enough!

Taylor Yarn

Gretchen was wonderful to work with.

She was our agent for buying a new home and selling our old home. She stuck with us for over a year until we found our perfect house. She also helped identify major issues in the inspection and negotiated the terms of the repairs. She also sold our house in record time and got us multiple offers over ask. She was truly with us every step of the way from attending open houses to talking us through offers and strategies. She came to both closings and then welcomed us to our new home the day we moved in. She went above and beyond multiple times by picking up our last water bill and checking the batteries in our smoke detectors. We highly recommend Gretchen.

B. McKenzie

I was recommend to Roy by a friend I told him I was new to this and he took the time to lay out what was to be needed gave him what I was approved by the bank and he took his time to show me different houses and he came in 20,000 under my budget for the home my family and I love no high pressure sales most importantly to me was when I had a question and he was busy on the phone I left a message and got a call back that same day I would recommend Roy to anyone he's on point.

Louis Sanserverino

My company dealt with Roy in helping us lease property in Chelsea, great person and very helpful and making sure both parties were satisfied with the deal.

It was my pleasure to meet Roy and looking forward to a continued relationship with him. Maria Silva

Maria Silva

We worked with Gretchen to buy our first home.

Gretchen consistently provided highly skilled expertise in the home buying process. She has a high level of professional integrity and worked hard to give us realistic expectations of each home for which we considered making offers. I always felt supported, but never pressured in our decision-making. Gretchen also brings strengths that I don't believe are typical of most agents - she demonstrates a high level understanding of routine home maintenance, and therefore, alerted us to red flags that deserved our consideration. Likewise, she understands construction and materials. I would recommend her to anyone buying or selling a home.

Emily Jansen

My husband and I were referred to Alex by a friend and we could not have picked a better person to work with.

As first time homebuyers Alex readily shared his years of insight and knowledge from the start. He pointed us in the right direction when it came to purchasing our new home, listening and supporting us in a housing market that was very demanding and far from the norm. Alex was there every step of the way, guiding us through open houses, educating us on any potential red flags. He walked us through the entire loan and purchase process and shared his network of contacts who were incredible to work with as well. Alex was able to make homebuying stress free and fun and we honestly cannot thank him enough.

Erin C.

Working with Thomas was wonderful.

I had tried looking for apartments by myself with no luck and was starting to wonder if I was being too picky or had the wrong price range. Then I was connected with Thomas and he reassured me that I could find a place that checked off my boxes. He took the time to really understand what I was looking for in an apartment and immediately found a few places that met my needs. He was incredibly communicative during the whole process and, when I found a place that I loved, he ended up saving me around $3,000! I would absolutely recommend working with Thomas to find your next home.

Dana Abercrombie

I'm so happy I signed up w/Roy!

He's stood by our side every step of the way, always giving honest opinions and never trying to sway us from what we wanted for a price or what we were looking for in a new home! I would definitely work with him in the future and highly recommend him as both a buyer and seller's agent!

Kristen Santos

Alex was a pleasure to work with.

As stressful as purchasing a home can be, especially during a pandemic, Alex was the best resource we could have asked for. He was responsive and resourceful, always ready to share knowledge when we had questions. He made the whole process feel comfortable, allowing us to feel good about decisions at every step. I highly recommend using Alex. He will go above and beyond for his clients!

Carly Troccolo

Honestly Alex was the best realtor I had the pleasure working with.

He was super patient with me in figuring out what houses I wanted to see and place bids on. He was incredibly helpful when my lender was causing issues on my closing to buy a house. He went above and beyond what any realtor would do!!

Francisco T.

I highly recommend Alex J.

Navarro for all of your real estate needs. Alex really listened to us, did the research to narrow down the list of properties and made our house hunting stress free. He coordinated to show us the best properties available and we found the perfect home that fit all of our criteria. Alex is very professional and courteous, and he went the extra mile to make our decision easy. Alex is very knowledgeable about the Metropolitan Boston area. We would gladly work with Alex again, and have recommended him to our family and friends.

Erin P.

There are not enough words to express how Alex seemingly effortlessly lifted the stress and anxiety of the home searching and buying process for me and my husband.

We are expecting our first child and lead stressful professional lives and we were first time home buyers. Alex was informative, knowledgeable, flexible and direct from viewing homes together to crafting our first and only offer. We were very lucky to have our first offer accepted and that credit goes to Alex. Not only did we learn a lot about how to find a great home but we also gained a ton of knowledge around how to maintain and improve our home. On top of that, Alex recommended several colleagues and associates (attorneys, inspectors, etc.) along the way who were and still are valuable contacts of ours. We wholeheartedly trust Alex and are so grateful to have worked with him! We know who we'll call when it comes time to find our next home!

Jon Gilman & Caroline Green

Alex helped my wife and I purchase our first home in East Boston.

His expertise and responsiveness made our first home buying experience run super smoothly. Alex also referred us to a mortgage officer and attorney, both of whom did excellent work on our behalf. I would definitely recommend Alex to those looking to buy or rent property - he's a great person and will work hard on your behalf. 

Alycia Rovner

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